Support & Help Center

FeatherPulse laser systems are used across aerospace, automotive, medical device manufacturing, energy, general manufacturing, and robotic integration. Our product range includes laser welding, cleaning, cutting, CNC routing, and automated robotic cells.

Yes, every FeatherPulse system comes with an industry-leading warranty covering parts and labor. Warranty duration varies by product line — please refer to your product documentation or contact our team for specific details.

You can request a quote through our Contact page, by emailing sales@featherpulse.com, or by calling us directly. Please include details about your application, required specifications, and timeline so we can provide an accurate quote.

Lead times vary by product configuration and current inventory. Standard systems typically ship within 2-4 weeks. Custom configurations or high-demand models may take 6-8 weeks. Contact our sales team for current lead time estimates.

Yes, we provide comprehensive operator training with every system purchase. This includes on-site setup training, remote training sessions, and access to our documentation library. Additional advanced training programs are available upon request.

Existing customers can reach our support team at support@featherpulse.com or by phone during business hours. For warranty claims, you can also submit a request through the Customer Portal. Our goal is to respond within 4 business hours.

Yes! Once your system is installed, you can register it through the FeatherPulse Customer Portal. Equipment registration activates your warranty, gives you access to documentation, and allows you to submit support requests directly.

We maintain an inventory of consumable parts, replacement components, and upgrade kits for all FeatherPulse systems. Parts can be ordered through the Customer Portal or by contacting our support team directly.